Documentation
SwitchUser Pro
Idle Timeout

Idle Timeout

Automatically return to your own account if you stop using a switched session.

Go to SwitchUser → Advanced → Advanced Security → Idle Timeout (minutes).

Settings

SettingDefaultDescription
Idle Timeout (minutes)0Minutes of inactivity before automatic switch-back. 0 turns it off

How It Works

  • Each page you load while switched records the time of your last activity.
  • On your next page load, if more than the set number of minutes have passed, SwitchUser switches you back to your own account automatically.
  • The automatic switch-back is recorded in the Audit Log as a switch_back event.

There's no background timer - an idle browser tab stays switched until it loads another page.

💡

30 minutes suits most support work. Turn it off (0) for long testing sessions.

See Session Duration for the hard time limit that applies regardless of activity.