Email Notifications
Go to WooCommerce → ReturnDesk → Advanced → Email Notifications.
| Setting | Description |
|---|---|
| Admin Notification Email | Where new-request notifications are sent. Leave blank to use the site admin email |
| Send admin email when a new request is created | On by default |
| Send customer email after creating request | On by default |
| Send customer email on status changes | On by default - covers the approved, rejected and cancelled emails |
ReturnDesk sends mail through WordPress (wp_mail), so the sender name and address come from your WordPress or SMTP plugin settings.
To edit the text of each email, see Email Templates.