Documentation
ReturnDesk
Installation

Installation

Open the plugin installer

In your WordPress dashboard go to Plugins → Add New.

Search for the plugin

Type WindCodex ReturnDesk in the search box.

Install and activate

Click Install Now next to the plugin, then click Activate.

After Activation

ReturnDesk creates its database table and registers the My Account endpoint automatically.

Navigate to ReturnDesk settings

Go to WooCommerce → ReturnDesk → Settings in your WordPress dashboard.

Configure eligibility rules

Set your return window, allowed order statuses, and any product/category exclusions.

Verify the Returns tab

Check that the My Account page has a working Returns tab. The endpoint is added automatically - no menu configuration is required.

Optional: standalone portal

Optionally, place the [returndesk_portal] shortcode on a custom page if you prefer a standalone returns portal outside of My Account.

💡

If the Returns tab does not appear in My Account, flush rewrite rules by visiting Settings → Permalinks and clicking Save Changes.