Documentation
ReturnDesk
Installation

Installation

Open the plugin installer

In your WordPress dashboard go to Plugins → Add New.

Search for the plugin

Type WindCodex ReturnDesk in the search box.

Install and activate

Click Install Now next to the plugin, then click Activate.

After Activation

ReturnDesk creates its database table and adds a Returns tab to My Account automatically.

Open ReturnDesk settings

Go to WooCommerce → ReturnDesk. Settings are split into General, Advanced and Requests tabs.

Configure your return rules

On the General tab, set the return window, allowed order statuses, sale-item policy, return reasons and your return address.

Check the customer side

Open a completed order under My Account → Orders → View to see the return request form, and check the Returns tab in My Account.

Optional: guest Return Center

Place the [returndesk_portal] shortcode on a page so guests can find their order and request a return. See Shortcode.

💡

If the Returns tab shows a "page not found" error, flush rewrite rules by visiting Settings → Permalinks and clicking Save Changes.