Settings Overview
Go to WooCommerce → ReturnDesk. The page has three tabs:
| Tab | Section | Settings |
|---|---|---|
| General | Common Settings | Allowed Order Statuses, Terms & Conditions Page |
| General | Return Address | Address, city, state, country, postcode, phone |
| General | Return Settings | Enable Returns, Return Window, Allow Returns For Sale Products, Return Guidelines, Return Reasons |
| Advanced | Customer Experience | Customer Success Message - shown after a customer submits a request |
| Advanced | Email Notifications | Admin notification email and the five email templates |
| Requests | - | The request dashboard |
Click Save Settings to apply changes.
Reset to Defaults restores all settings - including email templates - to their defaults. Existing return requests are not affected.