Settings
Navigate to WooCommerce → ShopChat → Settings.
ShopChat settings are organised into the following sections:
| Section | Description |
|---|---|
| General | Master toggle, greeting message, page visibility, multilingual |
| Widget Appearance | Position, colour, and custom icon |
| AI Configuration | Provider, API key, brand voice, and category scope |
| Capabilities | Enable or disable individual ShopChat features |
| Proactive Nudges | Exit-intent and idle nudge configuration |
| Human Handoff | Email, redirect URL, and handoff button label |
| Returns Handling | Enable returns assistance and set the return window |