Troubleshooting

The AI Platform Cannot Connect

Use https://your-site.com/wp-json/windcodex-ops/v1/mcp with your public HTTPS address.

Open https://your-site.com/wp-json/ in a private window. If it errors, a security plugin or firewall is blocking it.

OAuth discovery uses /.well-known/oauth-authorization-server/wcops and /.well-known/oauth-protected-resource/wcops.

Settings → Permalinks → Save Changes.

Paste the Client ID and Secret from the Connection tab into the platform's Advanced/OAuth settings.

The WooCommerce groups appear only while WooCommerce is active. Confirm it is active, then check that the WooCommerce toggle is on under Tools.

Confirm its group is on under Tools, then reconnect the AI platform to refresh its cached tool list.

Submissions are captured only after Ops Pro is active. Entries submitted before activation are not available. Confirm the form plugin is active.

Check that a valid Private App token is saved under General, and that it has permission to write contacts.

Ask the AI to run wp_list_update_backups and wp_rollback_update, or restore that plugin folder manually. See Security & Backup.

Only one can be active. If both appear, deactivate one from Plugins.

See License. An inactive or expired license never disables tools, only updates.

Still stuck? Contact support through your WindCodex account (opens in a new tab).