Documentation
ShopChat
Settings
Widget Appearance

Widget Appearance

Go to WooCommerce → ShopChat → Settings → Widget Appearance.

SettingDefaultDescription
Widget Colour#1a1a1aPrimary colour for the widget header and buttons
Custom Icon URLDefault iconImage URL for the chat launcher button
Show on Cart PageOffAlso show the widget on the cart page (it always shows on single product pages)
Show on CheckoutOffShow the widget on the checkout page

The widget is hidden on checkout by default to avoid distracting customers while they pay.

To change the widget's styling further, override its CSS in your theme - the root element is #shopchat-widget.