General
Navigate to WooCommerce → ShopChat → Settings → General.
| Setting | Default | Description |
|---|---|---|
| Enabled | Yes | Master on/off toggle for the chat widget |
| Greeting Message | Hi! How can I help you today? | First message shown when the widget opens |
| Show on Cart Page | No | Display widget on the cart page |
| Show on Checkout Page | No | Display widget on the checkout page |
| Multilingual | No | Enable language detection and multilingual responses |
Showing the widget on the checkout page is disabled by default to avoid distracting customers during payment. Enable only if your checkout flow benefits from live support.