Return Reasons

Customers must select a reason when submitting a return request. Manage the list under WooCommerce → ReturnDesk → Settings → Return Reasons.

Default Reasons

• Item arrived damaged
• Wrong item received
• Item does not match description
• Changed my mind

Managing Reasons

• Click Add Reason to add a custom entry.
• Drag rows to reorder.
• Click the trash icon to remove a reason.