Switching From...
SwitchGuard adds switch controls in three places across the WordPress admin.
User List
The Switch to action link appears under each user in Users → All Users when:
- You are logged in with
edit_userscapability. - The target user's role level is lower than yours.
- SwitchGuard switching is enabled.
Click Switch to [username] to initiate the switch.
Order Screen
When Order Screen Button is enabled and WooCommerce is active, a Switch to Customer button appears on every WooCommerce order's detail screen.
This is particularly useful for:
- Replicating a customer's issue with a specific order
- Verifying what the customer sees in My Account for that order
- Checking checkout re-entry or renewal flows
The button is only visible to users with edit_users capability and is hidden from shop managers who do not have the switch permission.
User Profile
When Profile Screen Box is enabled, a Switch to this User box appears at the bottom of each user's profile page (/wp-admin/user-edit.php?user_id=X).
The box shows:
- Target user's display name and email
- Their role
- A Switch to [username] button
This provides a contextual switch option when reviewing a user's account settings.